Personalized Spa Travel

Personalizing the spa visit has been on the list of “must do’s” for over a decade and yet, very few spas have the formula down.  It takes brilliant orchestration between the guest booking team, operational staff and department managers within the spa.  Personalized services require that core treatment team members like massage therapists, estheticians and bodyworkers have a plethora of skills at their fingertips as well as the interpersonal skills to communicate what the guest is requesting. Read full story


Author: melindaminton

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